Support
Contact the Syraxis Development team, find answers to common questions and report bugs.
Write to us
Email: kontakt@syraxis.pl. We reply within 2 business days.
Reporting bugs
- Update the app to the latest version and check whether the bug still occurs.
- Note your phone model, OS version and app version (Settings → About).
- Describe the steps that lead to the bug. A screenshot or recording helps a lot.
- Send that by email to the address above.
FAQ
How do I report a bug?
Email the address above. Include your phone model, OS version, app version and a short description of the steps that lead to the bug.
How do I delete my account and data?
The app we are working on does not create an account. To ask for data deletion, send an email — the address and the steps are on the Account deletion page.
How much does a custom app cost?
It depends on the number of screens, integrations and platforms. Email a few sentences about the idea and we will reply with questions or a first quote.
Who owns the app code?
You do. After payment we transfer the economic copyright, the repository and access to every service.
Will you publish the app on my store account?
Yes. The app goes on your Google Play and Apple developer account. We will help you set it up.